order MonsterBorg with piece broken, trying to figure out what it is.
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Hi, I recently started building my MonsterBorg but I ran into a problem. The Yellow/white piece on the right upper corner in step 28 arrived in mail crushed. It looks like a standard jumper cap. Can anyone let me know what it is?
piborg
Sun, 08/26/2018 - 23:52
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Power switch
I am sorry to hear your MonsterBorg arrived broken :(
That part is a switch that is very similar to a jumper. On the MonsterBorg it is used as the main power switch for the battery pack.
It is possible that the yellow cover has simply become detached from the white part which has the two metal pins. If so it may be possible to re-attach it by placing it over the pins and gently pushing down.
If the board is not fixable as described please send us a message using our contact form with your order number and we will exchange the board for a replacement :)
txfireball79
Wed, 08/29/2018 - 03:54
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Power switch
That piece unfortunately is completely destroyed. Can you post a photo of the item so that I can look around for a replacement at my local electronic store.
piborg
Thu, 08/30/2018 - 19:15
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Replacement power switch
We are happy to send you a replacement switch in the post :)
If you send us a message using our contact form with your order number we will get one sent out for you.
txfireball79
Thu, 09/06/2018 - 05:35
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Need follow up.
I had place a message with order number for a replacement switch but I have gotten no response. Has it been sent out?
piborg
Thu, 09/06/2018 - 10:12
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Sorry about the slow response
Sorry about the slow response, we did get your message but the switch has not been sent out yet.
Unfortunately it turned out that we did not have any of the switches left in stock so we had to order more from our supplier. They are due to arrive tomorrow morning.
I will send you an email once the switch has been dispatched to you.